Welcome to Venepuncture Training Institute. By enrolling in our courses, using our services, or accessing our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Course Enrollment and Payment

  • All course bookings are subject to availability and confirmation.

  • Full payment or a deposit must be made at the time of booking unless otherwise agreed.

  • Payment confirms your place and acceptance of these terms.

  • Prices are subject to change, but the cost confirmed at booking will be honored.

Privacy Policy – Venepuncture Training Institute

At Venepuncture Training Institute, we are committed to protecting your personal information and respecting your privacy. As the leading provider of phlebotomy training, we ensure that all data collected from our students, website users, and stakeholders is handled with the utmost care, transparency, and in full compliance with applicable data protection laws.

Information We Collect
We may collect and process the following types of personal data:

  • Full name, contact details, and address

  • Email, phone number, and emergency contact information

  • Identification documents for certification purposes

  • Course enrolment history and payment details

  • Feedback, testimonials, and communication records

We collect this information when you enroll in our courses, contact us, or interact with our website and services.

How We Use Your Information
Your information is used strictly for the following purposes:

  • Course registration, administration, and certification

  • Providing training materials and updates

  • Processing payments and issuing receipts

  • Communicating with you about your course and relevant services

  • Improving our training programs and student experience

  • Complying with legal and accreditation requirements

Data Protection and Security
We implement secure systems and practices to ensure your data is protected from unauthorized access, misuse, or loss. All digital records are encrypted and stored in secure servers. Physical documents are kept in restricted-access locations.

Sharing of Information
We do not sell or trade your personal data. Your information may be shared only with:

  • Accrediting bodies for certification verification

  • Service providers who support our operations (e.g., payment processors)

  • Legal authorities when required by law

Your Rights
You have the right to:

  • Access the data we hold about you

  • Request corrections to inaccurate information

  • Withdraw consent or request deletion of your data (subject to legal and accreditation requirements)

  • Lodge a complaint with a data protection authority

Updates to this Policy
Venepuncture Training Institute may update this privacy policy occasionally. We will notify you of any significant changes via our website or direct communication.

Contact Us
If you have any questions or concerns regarding our privacy practices, please contact us at:
📧 info@veinwish.co.uk

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